Effective Date: 25th July 2026
Privacy Policy
Vervi Minds Ltd (Company Number: 16988193) is the data controller responsible for your personal data. We determine how and why your data is processed. This Privacy Policy explains how we collect, use, store, and protect your information when you access https://verviminds.com or use our services. By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.1. Information We Collect
- Personal Information: Name, email address, phone number, organization details, and any information you voluntarily provide.
- Service & Inquiry Information: Information submitted through contact forms, audit requests, grant inquiries, bookings, questionnaires, assessments, and related communications.
- Communication Data: Emails, messages, support requests, correspondence, and other interactions with us.
- Technical Data: IP address, device type, browser type, operating system, website usage data, and analytics information.
2. How We Use Your Information
We use your information to:- Deliver and manage services
- Respond to enquiries and communicate with you
- Improve service quality and user experience
- Maintain website security and prevent misuse
- Comply with legal and regulatory obligations
- Enforce our Terms and protect our legal rights
3. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:- Consent: When you voluntarily provide information or agree to communication
- Contract: When processing is necessary to deliver services you request
- Legitimate Interests: For service improvement, security, and business operations
- Legal Obligation: Where required by applicable law
4. Data Sharing & Third Parties
We do not sell your personal data. We may share limited information with trusted third-party service providers strictly for operational purposes such as hosting, communication, scheduling, analytics, and payments. These providers act as data processors on our behalf and process data only under our instructions and applicable data protection laws. Where we process materials supplied by a client that contain third-party personal data (e.g., beneficiary or participant information), the client remains the data controller and is responsible for ensuring they have a lawful basis to share such data with us.5. International Data Transfers
Your information may be processed outside the UK or European Economic Area (EEA). Where this occurs, we take reasonable steps to ensure appropriate safeguards such as standard contractual clauses or equivalent protections.6. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. After this period, data is securely deleted or anonymised.7. Data Security
We use reasonable technical and organisational measures to protect your data. However, no system of transmission or storage is completely secure, and we cannot guarantee absolute security.8. Non-Clinical Disclaimer
Vervi Minds Ltd does not provide medical, psychological, or clinical services. All information shared is voluntary and intended for general guidance and support purposes only.9. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.10. Your Rights
Under applicable data protection laws, you may have the right to:- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)